Frequently Asked Questions
Everything you need to know about shopping for your home at Seldens.
What are your standard delivery options?
We offer White Glove Delivery for all furniture items, which includes professional assembly and placement in your room of choice, as well as removal of all packaging materials.
What is your return policy for furniture?
Stock items can be returned within 14 days of delivery in their original condition, subject to a restocking fee. Please note that custom-ordered or 'special order' pieces are final sale and cannot be returned.
Do you offer interior design consultations?
Yes, Seldens provides complimentary design services. Our professional designers can help you with space planning, color coordination, and fabric selection to create your perfect home environment.
How can I track my order status?
Once your order is processed, you will receive a confirmation email. For custom orders, our concierge team will provide monthly updates on manufacturing timelines and estimated arrival dates.
Do you offer financing options?
We provide several flexible financing plans through our partners, subject to credit approval. This allows you to pay for your furniture over time with low monthly payments.
Are your products covered by a warranty?
All products carry a minimum one-year manufacturer's warranty against defects. We also offer extended protection plans that cover accidental stains, spills, and structural damage.